Onboarding
See all articlesRedis Cloud Onboarding Overview
This onboarding guide walks you through the key steps required to successfully set up and operate Redis Cloud. Each a...
Introduction to Redis Cloud
Redis Cloud is a fully managed, cloud-native Redis service designed for simplicity, scalability, and performance—with...
Creating a Redis Cloud Account
Creating a Redis Cloud account is the first step to deploying high-performance, fully managed Redis databases on AWS,...
Set Up and Map Your Redis Cloud Account in AWS Marketplace
As part of Redis Cloud onboarding, subscribing through AWS Marketplace allows you to centralize billing, access priva...
Set Up and Map Your Redis Cloud Account in GCP Marketplace
As part of Redis Cloud onboarding, subscribing through Google Cloud Marketplace allows you to centralize billing, acc...
Choosing a Subscription and Creating Your First Database
Redis Cloud is a fully managed database-as-a-service for Redis and Redis Stack. It supports multiple subscription tie...
Account and User Management
See all articlesChange the Email Address on an Account
Redis Cloud does not currently provide a self-service option to change the email address associated with an existing ...
Redis Cloud Console Login Stuck on Spinner
Redis Cloud Console login may sometimes get stuck on a loading spinner after entering credentials. This typically ind...
How to Verify Account Ownership and Billing Permissions for a Redis Cloud Subscription
Redis Cloud subscriptions can only be canceled or downgraded by the account that owns the subscription or has the req...
Transfer Redis Cloud Organization Ownership to a New Email
Redis Cloud does not allow editing the email address of an existing user account. To move organization ownership to a...
Resolving 429 “Too Many Requests” During Redis Cloud or Redis Insight Login
Login-related HTTP 429 occurs when attempt frequency or concurrent sessions exceed limits (e.g., bot protection, per-...
Credential Rotation and Secure Access Management in Redis Cloud
Redis Cloud provides enterprise-grade security by enforcing strong credentials, access controls, TLS encryption, and ...
Managing Redis Cloud Databases
See all articlesRedis Cloud Terraform auto_minor_version_upgrade: Downtime, Maintenance Windows, and Rollback Behavior
Automatic minor version upgrades help keep Redis Cloud databases on supported minor releases without requiring manual...
Redis Search Is Unavailable on a Redis Cloud Essentials Database
Redis Cloud Essentials databases can support advanced features like Redis Search, JSON, Time series, and Probabilisti...
Moving off Flex: You can’t disable Flex on an existing database (what to do instead)
Redis Cloud Flex databases use a RAM + Flash storage model with different scaling, performance, and billing character...
Fix “An error occurred” when creating a Redis Cloud Flex database (VAT/GST ID formatting issue)
Redis Cloud Flex database creation can fail with a generic “An error occurred” message when account-level billing det...
Why your Redis Cloud Database Resize or Scaling Failed (insufficient capacity in selected zone)
When you resize or scale a Redis Cloud database, the platform must provision additional infrastructure in the selecte...
Redis Cloud Essentials vs Pro: When to Upgrade and What Changes
Redis Cloud Essentials and Pro are designed for different workload patterns, with Essentials optimized for predictabl...
Observability and Performance in Redis Cloud
See all articlesRedis Flex V2: Choosing the Right RAM Ratio and Troubleshooting Performance
Redis Flex enables large datasets to be stored using a combination of RAM and SSD while keeping frequently accessed d...
Safely Delete or Shrink Very Large Keys Without Causing Latency Spikes
Redis processes commands on each shard using a single execution thread, so operations that scale with the size of a v...
High Memory Usage Warning in Redis Cloud: What It Means and What to Do Next
Redis Cloud generates a high memory usage warning when your database approaches its configured memory limit. This usu...
Troubleshooting High Memory Usage in Redis Cloud
Redis Cloud databases enforce a configured memory limit. When usage approaches that limit, Redis must evict keys or r...
High Network Usage Warning in Redis Cloud: What It Means and What to Do Next
Redis Cloud generates a High Network Usage warning when your subscription or database approaches bandwidth or through...
Troubleshooting High Network Usage in Redis Cloud
When Redis Cloud experiences sustained high network usage, the root cause is typically excessive payload size, ineffi...
Redis Cloud REST API
See all articlesTroubleshooting 429 Errors in Redis Cloud APIs
Redis Cloud may return HTTP 429 “Too Many Requests” when an API key exceeds its request quota within a short window. ...
Avoiding 429 Errors in Automated Workflows and CI/CD Pipelines
Automation and CI/CD often create bursty traffic that trips rate limits. This guide provides concrete patterns to thr...
Using the Redis Cloud REST API with Essentials Subscriptions
You can use the Redis Cloud REST API with both Essentials and Pro subscriptions. This guide focuses on enabling and a...
Marketplace Integrations
See all articlesAccepting and Activating a Redis Cloud GCP Private Offer
Redis Cloud supports private offers through Google Cloud Marketplace, allowing your organization to purchase Redis Cl...
Update your email on a Vercel-integrated Redis Cloud account
Redis Cloud subscriptions created through the Vercel integration use Vercel-managed identity, which means the email a...
Manage Downgrade Errors for Redis Cloud Subscriptions on Heroku
Redis Cloud subscriptions provisioned through Heroku add-ons are managed across two control planes: the Heroku Dashbo...
Integrating n8n with Redis (Caching, Sessions, and Vector Search)
n8n is a source-available workflow automation platform for orchestrating APIs, agents, and data pipelines. It integra...
Move Redis Cloud (3PIC) billing to a new Google Cloud Billing Account
Legacy 3PIC (Third-Party Integrated Commerce) contracts on Google Cloud Marketplace behave differently from current i...
Move Redis Cloud (Private Offer) billing to a new Google Cloud Billing Account
Use this guide when your Redis Cloud subscription is a Private Offer on Google Cloud Marketplace and you need to move...