Redis Cloud provides flexible backup capabilities to help ensure data durability and disaster recovery. This onboarding guide explains how to enable automated and on-demand backups, choose a remote storage destination, and monitor backup status using the Redis Cloud Console or REST API. It includes plan-based differences, required configurations, and troubleshooting tips to get backups running quickly in a production environment.
Backup Capabilities by Plan
| Plan | Scheduled Backups | Manual “Backup Now” | Backup Frequency | Remote Storage Options |
|---|---|---|---|---|
| Essentials | ✅ Daily (24h) | ✅ | Fixed (24-hour) | S3, GCS, Azure, FTP |
| Pro | ✅ Customizable | ✅ | Hourly or longer | S3, GCS, Azure, FTP |
Step-by-Step: Configure Backups
1. Open Your Database Settings
- Go to app.redislabs.com and log in.
Choose your subscription and select your database
2. Enable Backups in the Configuration Tab
- Click on the Configuration tab.
- Scroll to the Durability section.
- Toggle Enable Backups to ON.
3. Choose a Remote Storage Destination
- Select your preferred storage provider:
- Amazon S3, Google Cloud Storage, Azure Blob Storage, or FTP server.
- Configure credentials, permissions, and paths according to the storage setup guide.
Amazon S3: Ensure your bucket policy allows Redis Cloud to write objects.
Google Cloud Storage (GCS) or Azure Blob: Configure token-based access.
FTP: Provide host, username, and password.
4. Set Frequency and Retention
- Essentials: Backup occurs automatically every 24 hours.
- Pro: Choose frequency (e.g., hourly, every 6 hours), backup window, and retention duration.
- Save your changes.
5. Create On-Demand Backups
- Once backups are enabled, a Backup Now button will appear in the UI.
- Use this to generate a snapshot immediately.
6. Monitor Backups via Console or API
- Backup status and history can be viewed in the database Activity tab.
- Alternatively, use the Redis Cloud API to:
List backup records
Check status and timestamps
Troubleshooting Backup Issues
| Issue | Suggested Action |
|---|---|
| “Backup Now” is disabled | Make sure backups are enabled and properly saved in the configuration. |
| No backups appearing | Ensure the selected remote storage is correctly configured and reachable. |
| Permission denied errors | Double-check IAM roles, bucket policies, or FTP credentials. |
| Missing backup frequency | Verify plan tier—custom frequencies require a Pro subscription. |
Onboarding Progress
Previous: Monitoring Setup in Redis Cloud
Next: Setting Up Alerts in Redis Cloud
You can return to the Redis Cloud Onboarding Overview at any time to track your progress or revisit earlier steps.
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