I have a subscription in one zone, but want to move it to another zone, what do I do?

The Redis Labs Team -

You need to create a new subscription in your desired location. Do the following:

  1. Backup your existing DB and import it to a new DB in the new subscription.
  2. Cancel your old subscription by going to 'Account > Subscriptions' and canceling your subscription.

For paying customers and for their production environments only, we can also live-sync the DBs. Please note that this process may take a while as it requires coordination with our DevOps team. To coordinate with our DevOps team, please contact us.

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